Set up your company in ArrivePing

ArrivePing is set up by the office first, then technicians join from an invitation. There is no public sign-up for technicians. Here is the order that works best.

1. Sign up free at arriveping.com/get-started. You create the company and the first admin account in one step. The 30-day free trial starts now and you can add as many users as you like during it.
2. Follow the guided onboarding. It asks what kind of work you do, sets your industry terms (so Jobs might be called Work orders or Visits in your dashboard; see Why your dashboard says Work orders instead of Jobs), loads a starter catalog of services and drafts your customer messages in your voice.
3. Look around the sample day. Every new company starts with a few sample technicians, customers and jobs so the Scheduler and Map aren't empty. Nobody is contacted about them. Clear them when you're ready; see The sample day.
4. Add your service zones under Setup → Service Zones if you want jobs grouped by area. See Service zones.
5. Invite your technicians from People → Technicians & Managers. See Invite your technicians. Office staff are added on the same page under Internal Team; see Add a dispatcher or manager.
6. Create a job from Operations → Jobs → New job, assign it, and have the technician tap Start Driving so you can see the customer's tracking page for yourself.