The sample day: what it is and how to clear it
Every new company starts with a few sample technicians, customers and jobs so you can try the dashboard. Nobody is contacted about them.
Last updated October 18, 2026
When you first sign in, a banner says "You're looking at a sample day." It's three sample technicians, six customers and eight jobs, all marked (sample), so the Scheduler, Map and reports have something in them while you look around. See what your customer sees on the banner opens a sample tracking page.
- No sample customer or technician is ever texted or emailed.
- Sample jobs never fire webhooks or assignment rules. They show milestones on their timeline but send nothing.
- They don't count toward anything on your bill.
When you're ready to use your own data, an admin chooses Clear sample data on the banner and confirms. It can't be undone, but you can add a fresh sample day later from Guide & help → Add a sample day.