ArrivePing vs ServiceTitan
ServiceTitan is a deep, enterprise-grade platform for large residential and commercial contractors. ArrivePing gives small and mid-size teams automatic dispatch and live customer tracking at a published price, live in under an hour.
Launching November 2026 · From $49 USD a month · No app for customers
Is ArrivePing a ServiceTitan alternative for small businesses?
Yes, for teams whose main need is dispatch and arrival tracking. ArrivePing publishes its pricing (from $49 a month), auto-assigns jobs by distance, skills and availability in every plan, and sets up in about an hour. ServiceTitan requires a demo for pricing and offers skill- and location-based assignment through its Dispatch Pro add-on; it's the stronger choice for large contractors that need accounting, marketing and commercial-construction tools in one system.
Side by side
| Feature | ArrivePing | ServiceTitan |
|---|---|---|
| Pricing | $49/mo incl. first driver; then $30, $27, $25 per driver (graduated) | Not published; plans show "Request Pricing"; priced per technician |
| Automatic assignment | Included: distance, skills, availability and workload | Dispatch Pro (a Pro product) assigns on skills, location and drive time, and predicted job value |
| Fleet tracking | Phone-based, from the technician app | Fleet Pro (a Pro product) tracks vehicles and assets in real time with geofencing and driver scorecards |
| Customer on-my-way text | Live tracking page with ETA and text/call, in every plan | Text with tech photo, ETA and map; requires GPS on each technician device and a tracking link token |
| Setup | AI setup agent; most teams dispatch within an hour | Pricing and onboarding through a sales demo |
| Best for | Small and mid-size service and trade teams | Large residential and commercial contractors |
Competitor details checked October 7, 2026.
Which one should you choose?
Choose ArrivePing if
- You want to see the price before you talk to sales
- You need dispatch and customer tracking working this week, not next quarter
- You have 1 to 100 drivers and don't need an enterprise suite
Choose ServiceTitan if
- You run a large contractor with accounting, marketing and pricebook needs
- You do commercial construction and need project tools
- You have the budget and time for an enterprise rollout
Sources
Competitor details are from each company's public website, checked October 7, 2026. Features and prices change; check the source before deciding. Tell us at [email protected] if anything here is out of date.
Common questions
How much does ServiceTitan cost?
ServiceTitan doesn't publish prices. Its pricing page lists Starter, Essentials and The Works with "Request Pricing" and says pricing is per technician (checked October 7, 2026). ArrivePing publishes its pricing: from $49 a month.
Does ServiceTitan auto-assign technicians?
ServiceTitan's Dispatch Pro, part of its Pro product line, describes assignment based on technician skills and performance, location and drive time, with full automation or dispatcher assist. In ArrivePing, automatic assignment by distance, skills, availability and workload is part of every plan.
How much does ArrivePing cost?
ArrivePing starts at $49 USD a month, which includes your first driver. Drivers 2–10 are $30 each, drivers 11–30 are $27 each and every driver from 31 on is $25, billed monthly. Each rate applies only to the drivers in its band, so adding a driver never makes your bill jump.
How long does setup take?
Most teams dispatch their first job within an hour. You give the ArrivePing setup agent your website; it builds your workspace with your brand, services, a priced catalog, job templates, intake forms and customer texts, then asks a few questions about how you work.
Give your team clarity — and your customers a better arrival experience.
ArrivePing is launching November 2026. Book a walkthrough now and be among the first teams set up.
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