Privacy and how your data is handled
Where location data goes, how long it is kept, and how to request a copy or deletion.
Last updated October 16, 2026
Technician location is shared with the company only while the technician is On the clock, and with the customer only while travelling to that customer's job. Job records (photos, signatures, time on site, route history) belong to the company and are kept as part of its business records.
Companies can export everything they own at any time — see Exports and integrations. Individuals can request access to, correction of, or deletion of their personal information by emailing [email protected]. The full details are in the Privacy Policy.