Customer communication
Waiting 4 hours for your service technician?
A tongue-in-cheek list of ten things homeowners could do instead of waiting out a four-hour service window, and why live technician ETAs end the wait.
Are you stuck at home and bored while waiting out the dreaded 4 hours for your service technician to arrive?
Here are the top 10 things you can do while you wait:
What will you do with your 4 hours?
Top 10 Things Homeowners Can Do That Are More Important Than Waiting 4 Hours for Their Service Technician
- Watch Paint Dry
It’s strangely therapeutic and you’ll actually see some progress—unlike checking the driveway every five minutes for a van that may never appear. - Count How Many Socks Are Missing Their Partner
A guaranteed way to feel productive. Bonus points if you find the mythical sock dimension portal. - Read the Terms and Conditions You’ve Been Ignoring Since 2003
It’s riveting stuff—there’s probably an HBO series in there somewhere. - Alphabetize Your Spice Rack
It’s amazing how quickly cinnamon next to cumin can change your culinary life. Plus, it’s a nice distraction from your technician’s “almost there” text. - Start Learning Klingon
By the time your technician arrives, you’ll at least know how to ask, “Where were you?” in a whole new language. - Attempt to Fold a Fitted Sheet
Four hours might just be enough time to master this dark art—or at least convince you it’s truly impossible. - Try Out All the Functions of Your Fancy Coffee Machine
By the technician’s arrival, you’ll be caffeinated enough to fix the issue yourself (or at least believe you can). - Update Your Passwords to Something Other Than “password123”
Let’s face it, it’s time—and your technician’s delay has finally forced you into doing the right thing. - Recreate Your Home in Minecraft
Because virtual renovations are quicker, cheaper, and don’t require awkward small talk. - Write a Haiku About Waiting
Four hours waiting here,
Watching clouds drift by slowly—
Service tech still late.
Next time, consider using a service supplier that uses ArrivePing—so you get a text when your technician is on the way, with a live tracking link and ETA instead of a four-hour window.
Running a service business? See how ArrivePing works for your team: book a demo.
